Technical Customer Service

JavaScript isn't enabled in your browser, so this file can't be opened. Enable and reload.

We’re a fast-growing B2B SAAS Company providing Proxies to developers who's looking for a Technical Customer Success Manager

Ideally, you are someone who:
- knows basic programming
- has an IT-related background
- has a knack for explaining things to a layman
- has excellent command over the English language
- prefers getting to the bottom of things
- a visionary who thinks of the bigger picture

Knowledge of proxies is a BIG plus.

With the right person, he or she will:
- help the company build a team of CS superstars
- document FAQ docs on common support queries
- manage refunds and cancellations on payment platforms
- work directly with the co-founders in achieving business growth through user satisfaction.

Work Hours: European Time

***

First Name *

Last Name *

Email *

Phone number *

Available for Full Time Work? *

Yes

Desired Monthly Rate in USD *

Experience as Technical CS *

I have technical customer service experience

I have customer service experience in a different niche

I don't have experience

Please tell us your experience with technical customer service in less than 200 words. *

What's the biggest win you've had as a customer service agent/manager? *

Make a short video introducing yourself. Insert the link below. *

Explain what rotating residential proxies are in less than 100 words. *

What's your experience with proxies? Explain in less than 200 words. *

List the tools and platforms you have used in the past that are relevant to this position *

Link to your resume *

Where did you see this job posting? *

Submit

Clear form

Never submit passwords through Google Forms.

This form was created inside of Hipnode. Report Abuse

Forms