Developer Documentation Manager
United States / Remote
Product /
Remote - Full-time /
Remote
About Us
Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world’s largest financial institutions, notably Swift, DTCC, and ANZ. Chainlink Labs also works with top Web3 teams, including Aave, Compound, GMX, Maker, and Synthetix. Chainlink Labs was ranked in Newsweek’s 100 Most Loved Workplaces 2023 in both the United States and United Kingdom.
The Product Team
The Product Team at Chainlink Labs is dedicated to delivering cutting-edge solutions for the rapidly evolving world of DeFi, on-chain finance, gaming, NFTs, and other major verticals. Our team of experienced product managers, designers, and engineers work together to create innovative products and services that enable smart contracts to securely access off-chain data and systems.
With a focus on user-centered design, we strive to create intuitive and seamless experiences for developers and end-users alike. We are constantly pushing the boundaries of what is possible in the blockchain space, and our products are used by some of the most innovative and forward-thinking organizations in the industry.
Whether it's building new features for the Chainlink Platform decentralized oracle network, creating new tools and integrations for developers, or exploring new use cases for blockchain technology, the Product Team at Chainlink Labs is at the forefront of innovation in the blockchain space. Join us on our mission to create a more decentralized world.
As our Developer Documentation Manager, you’ll be responsible for leading a team in creating high-quality tutorials, guides, and API documentation. In this role, you will create a cohesive journey for developers learning Chainlink. This is a career-defining opportunity to help create a strong vision of the learning journeys and content in our documentation for one of the fastest-growing projects in the entire blockchain ecosystem.
As our Documentation Manager, you will learn complex technical information and work both collaboratively and independently to produce technical documentation. Successful candidates will be self-motivated, passionate about the blockchain industry, able to produce high-quality documentation, and motivated to contribute in a fast-paced, innovative start-up environment where change is constant.
Your Impact
- Ensure that developers get a clear picture of Chainlink’s suite of products and services
- Continuously improve the developer experience by creating and iterating on world-class technical content
- Lead the development and execution of the content strategy for the developer audience
- Lead, manage & design the development of our information architecture
- Communicate with management and keep them informed of project status
- Collaborate with Product and Engineering teams to determine documentation needs and ensure it is properly represented and easily understood by developers
- Manage complex documentation projects with a focus on maintaining high standards for clarity, consistency, accuracy, and timeliness
- Provide guidance and support to junior team members
Requirements
- 5+ years experience as a technical writer, developer advocate, developer, or related role (including experience creating interactive experiences for developers)
- Proven work experience managing a team of technical writers
- Excellent writer and communicator with extreme attention to detail
- Deep understanding of developer communities and how to engage them productively
- Strong communication skills with that ability to work across departments
- Confidence in executing tasks independently and working with remote team members
- Self-motivated, organized, and able to work independently and make independent judgments.
- Strong organizational skills to manage multiple projects with tight deadlines effectively
Desired/Optional Qualifications
- Strong understanding of the blockchain industry and a passion for the technology
All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST).
Commitment to Equal Opportunity
Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.
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