Assistant Project Manager
The Taproom
The Assistant Project Manager is the primary point of contact for our clients and the liaison between our clients and internal team members. They are responsible for the end-to-end communication, from initial lead contact through site launch, ensuring projects stay on schedule and on budget.
Location: Remote (USA and Canada)Type: Full-time, SalariedExperience: Entry-levelCompensation: $40,000/year
A day in the life:
- Monitor and facilitate all communication between all parties involved on any given product
- Assist in the planning, management, and adjustment of project timelines
- Onboard new clients, lead kick-off meeting with both client and team, and execute post-launch follow-ups
- Participate in sales calls, building an understanding of the client’s business and preparing detailed notes to contribute to proposal creation
- Follow up weekly with active clients either via Basecamp or over the phone depending on the project, recording updates and changes on the client’s Basecamp project and updating to-do items where necessary
- Act as a knowledge base for clients, clearly breaking down complex concepts
- Ensure projects are staying on track and within budget, communicating regularly with internal team members and the client
- Set up time estimate sheets for project tasks, and record actual time spent for future review
- Perform quality assurance on internal tasks before sending to clients for review
You’re a great fit if you:
- Are able to manage multiple projects and deadlines
- Have excellent verbal and written communication skills
- Are comfortable in a deadline-driven environment
- Enjoy finding new opportunities to improve workflows and processes
- Are detail-oriented with excellent organizational and time management skills
- Thrive and self-manage effectively in a remote work environment
- Can understand and untangle technical jargon and learn new technology quickly
- Are not afraid to tell a joke (even if it’s a bad one)
- Have a communication style that’s fun and approachable
You’ll get bonus points if you:
- Have experience with Shopify
- Have previous agency experience
- Have experience in a client-facing role
- Are located in Metro Atlanta (while this position is remote, we’d love to have you join us in-person when we resume face-to-face co-working)
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