Technical Community Manager

Iterative

We’re a company that makes open source tools for data science and machine learning. You might know us from popular tools like DVC (Data Version Control) and CML (Continuous Machine Learning), or our YouTube channel. Our team is small, remote-first, and passionate about creating best practices for managing the complexities of data science.
We’re seeking a Technical Community Manager to help us sustain and grow our active, worldwide community! 
Job description
As an open source project, our community is everything. Our code, docs and outreach activities are fueled by community contributions, and user feedback is a huge driver for our product development. We invest heavily in building relationships with data scientists, engineers and developers around the world, from brand new contributors making their first pull request to longtime users working out a special use case. 
The ideal candidate will:
  • Enable community members of all skill levels to get involved. Welcome newcomers and encourage creative contributions. When folks make videos, blogs, or projects with our tools, help them boost the signal.
  • Be a connector and maintain an engaged presence online. Respond to timely discussions and questions on social media and design shareable, creative campaigns for regular tweets and posts.  
  • Make blog posts, release notes, and newsletters to share exciting developments on our projects, amazing contributions, and important technical Q&As. 
  • Turn frequently-asked questions in the community into reusable resources, like tutorials and use-cases
  • Lead community-building events like virtual meetups and our ambassador program. 
  • Be analytical and data-driven in building and nurturing the community. Define, report and analyze metrics to understand our community’s needs and growth. 
Skills we’re looking for
  • Experience in either data science or open source software.
  • Experience building and/or managing a technical community.
  • Understanding of Git, Git-flow and CI/CD. You don’t have to be a superuser, but we make tools built around Git and you’ll need to know how to use them.
  • Experience blogging or publishing technical content online. Bonus points if it’s related to open source or data science. 
  • Strong communication skills. Everyone on our team, from engineers to developer advocates, needs to be able to communicate over digital platforms kindly and clearly.
  • Proficient written and spoken English is required. 
 
Mega bonus skills
  • Knowledge of our tools and the MLOps space
  • A strong existing network in data science or open source
Perks
  • A fully remote job with a competitive salary and benefits package.
  • Our team culture is family-friendly. Our leadership includes several working parents, and our health insurance and unlimited PTO policies are designed with families in mind.
  • This role can grow with you. There are plenty of opportunities for leadership and autonomy in our small team! 
  • Impact- you get to work on projects that are used every day by teams around the world! DVC and CML are used by researchers and data science teams across tech, finance, and government organizations. 
  • You will get a DeeVee.
To apply
Please fill out our [online application](https://forms.gle/v4scKdfgTfYbXtGTA).
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