SEO Customer Success Manager
Pathfinder SEO
Join a growing SEO company in an entry-level position. You will learn about SEO and use a next-generation platform to help customers grow their businesses.Pathfinder SEO is a guided SEO software for site owners, freelancers, and agencies. A guided approach to SEO includes:
- Process — Clearly defined roadmap for what comes next along with how-to lessons to make taking action easy.
- Tools — Keyword research, rank tracking, and monthly reporting.
- Coaching — One-on-one sessions.
We are looking for a team member to join our customer success team. Here’s what you need to be able to do:
- Follow directions with attention to detail.
- Enjoy the work of learning new things (constantly).
- Document your work, so your customers can learn from you.
With those skills in place, you will end up doing all of this on a regular basis:
- Implement a process-based SEO checklist on a subscriber's website to jumpstart their results. This work is done directly on a customer’s website on platforms such as WordPress, Squarespace, and Shopify.
- Coach subscribers via video conferencing. Ensure they are on the path to growth, answer questions, and offer encouragement.
- Respond to support requests via email.
ExperienceThis is the job for you …if you get excited about helping small businesses growif you want to learn about the world of SEOif you have a solid work ethic and strong attention to detailif you are a self-starter who also enjoys working as part of a teamWhat We Offer
- Opportunity to learn from a team of experienced SEO professionals.
- Opportunity for professional advancement.
- A remote work environment with the ability to craft your hours.
- Competitive, entry-level salary.
Next StepTo apply, email jobs@pathfinderseo.com. Include a cover letter and resume.
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