Associate Product Manager
Banzai
Hi, we're Banzai 👋!Our mission at Banzai is to restore human connections to marketing. ❤️ We are a rapidly growing marketing technology company that provides engagement marketing solutions that reach millions of users every year. Banzai helps our customers educate and build relationships with their buyers through event marketing automation, webinars, and virtual/hybrid events.
Currently, Banzai is seeking a hungry, energetic, Associate Product Manager to support the Banzai product team and work as a liaison between the Product team and other departments. By understanding the primary business objectives, the associate product manager will organize customer data, prioritize active sprints, and work with the engineer teams to make sure releases are completed on time and on spec. The Associate product manager would participate in the creation of new products and features, from the idea stage to launch.
To succeed in this role, we would expect you to have:
- Previous work experience as an Associate Product Manager, Product Marketing Manager or similar role
- Experience managing the entire product lifecycle
- Familiarity with market research, consumers’ behavior, and marketing techniques
- Hands-on experience with web technologies
- Knowledge of Jira or Clubhouse
- Strong time management skills
- Good communication skills along with the ability to effectively collaborate with cross-functional teams
Job responsibilities:
- Reporting to the Product Owner and collaborating with the product development team
- Track open tasks for engineers, and make sure everything is as up to date as possible to keep everyone on the same page
- Perform early-stage testing on new development to provide engineers with an initial feedback loop before QA gets involved.
- Gathering product data, including web analytics, statistics, and user trends
- Work closely with the Product Owner accepting requirements from them and providing feedback based on their requirements
- Providing the analytics for the integration opportunities with 3rd party systems and driving the integration processes
- Training internal departments on new product features and providing support to customers
- Monitor and report on users’ reactions after launching
- Create support and training documents for internal and external users
- Help develop efficient customer communication and feedback channels
Here's what an average day/week looks like:
- Regular meetings with the Product team (product owner + product designer)
- Review, define, maintain, and communicate product board and customer requests from Support and ProductBoard
- Create weekly ProductBoard round-ups and a monthly product roundup
- Review of the NPS process with the Adoption team
- Process translation requests submitted by customers
- Keep consistent communication flowing on the Shape/Pitch board or any Clubhouse/Jira tickets
- Weekly calls with engineering/product to review pitches and make any changes to upcoming sprints
- Participate in active product sprints/cycles with product designers & engineering
- Groom the backlog in Clubhouse and archive any tickets that are no longer relevant.
- Organize and coordinate production deployments for active product cycles with the right team members and required QA testing.
More details about the position:
This will be a fully remote full-time role at Banzai, reporting to the Demio VP of Product. This shift wouldn't have any specific set hours, but we would want to make sure we have some overlap schedule in the EST time zone. This will be important to sync up with the Product team and other members of your engineering organization.
We’re open to any time zone, as long as you can fulfill it!
The payment for this position will be based on experience and your background, but we’ll be very transparent on our initial calls to see if this is a fit.But, we'll also be there to support you with our benefits program:
- 401(k) plan with match
- Health, dental & vision insurance
- Unlimited vacation policy
- Flexible work-from-home options
- Monthly stipend cards to support work/life balance
- Six weeks fully paid parental leave
- Mentorship within our engineering/product organization by experienced functional leaders
- Working with a truly mission-driven team motivated by excellence
- Real room for growth in professional and personal development
What to do next:
If this sounds exciting to you and you think growing with our company sounds great, let’s talk. 😎Simply click on the link to the right to apply to our Workable application. We'll reach out to you to set up an initial conversation on one of our platforms!Thank you
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