ChatBot Developers - ManyChat
The Otaku Box
JOB DESCRIPTIONWe are looking for experienced ChatBot Developers to create amazing user experiences on ManyChat and other awesome platforms. You should be keen on learning new technologies and translating high-level requirements into interaction flows and artifacts, creating dynamic, intuitive, and functional chatbots for customers.Chat Bot Developer Responsibilities:
- Work together with account managers to build innovative bots for the product direction, visuals, and experience.
- Participate in all chatbot design stages from concept to final hand-off to account managers and customers.
- Develop original ideas that bring simplicity and user-friendliness to complex design roadblocks
- Prepare chatbot storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas
- Discuss designs and key milestone deliverables with peers and executives
- Perform user research and evaluate user feedback
- Set design guidelines, best practices, and standards
- Stay up-to-date with the latest chatbot trends, techniques, and technologies.
- Sending all created flows and changes that are made to Marketing Manager for quality assessment
- Enabling Marketing Manager to test the created flows and other type of work through links or keywords
- Not publishing new chatbot flows until getting Marketing Manager’s approval
- Notifying managers of any bugs, errors and inconsistencies within Many Chat flow, Dialogflow agent and Integromat scenarios and Zapier zaps that are connected to the chatbot
- Proposing ideas to Marketing Manager on how to upgrade chatbot flows and make them more efficient and improve their conversion
- Implementing these changes and upgrades upo
Duties
- Checking chatbot flows and conversations for bugs on Many Chat
- Checking Integromat scenarios and Zapier zaps for bugs
- Checking for new unanswered inquires and creating messages that answer them, on Many Chat
- Training Dialogflow agent’s intents with new user inquiries
- Creating new Dialogflow intents from new user inquiries that can’t be classified under current intents
- Creating new flows on Many Chat when needed related to new company offers, products, sales, marketing projects, branding changes, etc
- Creating new Integromat scenarios and Zapier zaps that connect to the chatbot
- Creating plans for future improvements of Many Chat chatbot flows and Dialogflow agent
- Attending weekly meetings
- Creating monthly reports
Chat Bot Developer Requirements:
- 1+ years' experience of working on ManyChat Profound learner with the ability to be creative and rise to the challenge of delivery timelines
- Experience in creating chatbot workflows, storyboards, user flows, process flows, and site maps.
- Good practical experience with HTML, CSS, and JavaScript for rapid prototyping.
- Strong visual design skills with a good understanding of user-system interaction
- Strong presentational and team player abilities
- Strong problem-solving skills with a creative approach:
- Experience working in an Agile/Scrum development process
Platforms
- Many Chat
- Dialogflow
- Integromat
- Zapier (currently not in use
Expertise
- Proficient in the use of Many Chat for building and managing chatbots
- Experience in using Dialogflow
- Knowledge of NLP basics
- Experience with Integromat, and Zapier
- Experience in reading API documentation
- Knowledge of Facebook M
Benefits:You will not be required to show up to anything, ever physically! Software and hardware covered.
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