Infrastructure System Administrator - Tier 2


What you´ll be doing... ​Working in the infrastructure support team to build, administer and maintain 24x7 production environment and non-production environments, and supporting infrastructure. You will be a point of contact for technical issues on infrastructure components, while supporting the day-to-day maintenance tasks in a manner that is compliant with established policies.Some of your responsibilities will include:
  • Installing and configuring software, hardware, and networks
  • Monitoring system performance and troubleshooting issues
  • Managing and monitoring system resources, usage, system logs, and active jobs
  • Supporting and maintaining hardware, software, servers, and systems in Linux and Windows environments
  • Maintaining and operating disaster recovery systems, regular backup jobs, and perform periodic testing
  • Providing day-to-day 24x7 support across IT as a Tier 2 support for IT System Administration
  • Practicing sustainable incident response, facilitating incident resolution, and performing blameless postmortems
Knowledge and skills you need to have:
  • B.S. in Computer Science, Computer Engineering, or a related field with 5 years of relevant experience; or M.S. in Computer Science, Computer Engineering, or a related field. However, an equivalent combination of experience and/or education will be taken into consideration
  • Experience:
    • implementing and maintaining operating system technologies that include Windows OS and Linux OS
    • implementing, maintaining and troubleshooting web and application servers
    • in Microsoft Active Directory Services, Clustering Services, and File Services
  • Knowledge and experience with virtualization technologies: Microsoft Hyper-V, VMWare
  • Knowledge of networking concepts: switched, routers, VLANs, firewalls, load-balancers
  • Knowledge of remote access technologies: Citrix XenApp, XenDesktop, Microsoft Remote Desktop, VDI infrastructures
  • Strong communication and interpersonal skills
  • Conflict resolution, problem-solving skills
  • Attention to detail
  • Flexible to work with departments in different time-zones
Bonus points for the following:
  • Experience working remotely
  • ITIL Certifications
  • Experience in large server infrastructure and distributed environments
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