Assistant Controller

Help Scout

Help Scout is a remote-first company with 120+ employees working from 40+ cities all over the world to build helpful, human customer support tools. Our mission is to build a world-class team full of diverse, talented people that are united by an enthusiasm for great products and being helpful to others. Together, we build tools that enable more than 12,000 customers in 140 countries to communicate with customers in the most human, helpful way. 
We are currently looking for a humble, hard-working, independent, meticulous, self-motivated Assistant Controller to join our small, but mighty Finance team. Our Finance team works primarily in Eastern Time Zone, but our stakeholders live all over the world! As a remote company, we look for folks who can adapt and learn quickly, are eager to work in a fast-paced environment, have excellent attention to detail, great communication and time management skills. If you read this and got excited about the impact you can bring to our team, then we’d love to talk to you!
This is a full-time, remote position.
About the role
  • Lead monthly close and prepare financial reporting package 
  • Assist Controller with the preparation of annual financial statements
  • Manage daily accounting activities including, but not limited to, cash, accounts payable, accounts receivable, accruals and T&E 
  • Liaise with external tax accountants to ensure completion of tax filings and prepare statutory reporting
  • Review bank reconciliations and GL coding prepared by outsourced shared services provider
  • Partner with the business to accurately reconcile accounts, summarize activity, and resolve reconciling differences timely
  • Support the annual external financial statement audit by providing information accurately and timely
  • Research technical accounting(e.g., revenue recognition) guidance
  • Assist with compliance audits as required(e.g., banking, taxing agencies, insurance)
  • Assist Finance team with the budgeting and forecasting processes
  • Establish and maintain accounting policies and procedures, as well as identify new policies and areas of improvement
  • Continuously identify and develop solutions for process efficiency to improve operations and productivity
Experience you'll need
  • Bachelor’s / Master’s in Accounting, Finance, or related field
  • 5+ years experience in accounting and finance roles; public company preferred
  • CPA strongly preferred
  • Combination of accounting firm and corporate setting preferred
  • NetSuite experience preferred
  • Experience with a SaaS company is a plus
Who you'll work with
  • Jenny Rush, Controller, will be your manager
  • Shawna Fisher, the CFO and our fearless leader
  • Kyle Reid, Finance Operations. He takes pride in wearing many different hats and currently splits his time between day to day finance operations and FP&A
  • KJ Lee, Strategic Finance. He is our financial analyst and loves spreadsheets
Subscribe Now