Senior DevOps Engineer, FedRamp
Sailpoint Technologies, Inc.
IdentityNow is SailPoint’s Identity as a Service (IDaaS) product, and the Senior DevOps Engineer on our FedRamp team will be a key player servicing the IdentityNow product suite. You will proactively work with Engineering, Product, Services, and other functional departments to implement and operate our global customer-facing SaaS infrastructure. The ideal candidate will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.
Responsibilities:
- Build and maintain a resilient, secure, and efficient SaaS application platform to meet established SLAs
- Automate deployment, monitoring, management and incident response
- Monitor site stability and performance and troubleshoot site issues
- Scale infrastructure to meet rapidly increasing demand
- Manage cross-functional requirements working with Engineering, Product, Services, and other departments.
- Collaborate with developers to bring new features and services into production
- Develop and improve operational practices and procedures
- Proactively meet standards for information security and compliance, such as ISO, SOX, SSAE 16, etc.
Background & Experience:
- Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider
- Experience with cloud infrastructure environments, preferably AWS
- Experience with containerization technology, preferably Docker
- Experience with Java applications and related J2EE technology stack
- Release automation (Jenkins, etc), system administration, system configuration, and system debugging experience
- Experience using scripting languages (Ruby, Python, etc), configuration management tools (Chef, Puppet, etc) and command execution frameworks
- Strong understanding of system and networking concepts and troubleshooting techniques
- Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports.
- Ability to operate in an agile, entrepreneurial start-up environment.
- Must be United States citizen (FedRAMP compliance requirement)
Education:
- Bachelor's degree in Computer Science or other technical discipline, or equivalent experience
- 3+ years of DevOps experience
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