Director, User Experience (UX)
EVERFI
EVERFI is an international technology company driving social impact through education to address the most challenging issues affecting society ranging from financial wellness to mental health to workplace conduct and other critical topics. Founded in 2008, EVERFI’s Impact-as-a-Service TM solution and digital educational content have reached more than 41 million learners globally. In 2020, the company was recognized as one of the World’s Most Innovative Companies by Fast Company and was featured on Fortune Magazine’s Impact 20 List. The company was also named to the 2021 GSV EdTech 150, a list of the most transformative growth companies in digital learning. Some of America’s leading CEOs and venture capital firms are EVERFI investors including Amazon founder and CEO Jeff Bezos, Google Chairman Eric Schmidt, Twitter founder Evan Williams, as well as Advance, Rethink Education, Rethink Impact, The Rise Fund, and TPG Growth. To learn more about EVERFI and how you can #answerthecall please visiteverfi.com or follow us onFacebook,Instagram,LinkedIn, orTwitter @EVERFI.
The Director, User Experience (UX) is in charge of leading a team of User Experience (UX) Designers across product lines, overseeing both internal and external resource work. The Director, UX is responsible for conceptualizing how learners interact with our critical skills content. The Director, UX identifies and implements systems-level design solutions that decrease design time and get courses to market on time.
Responsibilities:
- Identify and implement systems-level design solutions that decrease design time and get courses to market faster.
- Work alongside Project Managers, Product Managers, and Product Design Directors to execute and lead a regular cadence of user testing and iteration is built into the course build schedule, overseeing execution and resulting iteration efforts.
- Collaborate with Learning Experience designers (LX) to connect learning objectives with clear, engaging, meaningful interactions.
- Lead stakeholder reviews, testing sessions and iteration based on findings.
- Collaborate with Product Design Directors, oversee initial build timelines and ensure deliverables and deadlines are met
- Work with Course Development Team during the dev process, ensuring developers have the necessary artifacts, specs, wireframes and technical details needed for an efficient build process
- Lead the development of wireframes, prototypes, course shells and other cross-functional UX artifacts.
- Identify and implement systems-level design solutions that decrease design time and get courses to market faster.
- Partner with LX designers to create learner personas that guide course design and interactivity
- Other job-related duties as assigned
Skills, Experience and Qualifications:
- Bachelor’s degree in Design preferred; or equivalent combination of education and experience
- 7 years of experience in UX design, preferably in product/software design, in-house or agency
- 5 years of experience of successful management and/or external staff and relationships
- Expertise in Figma (preferred)
- Ability to explain and document complex design concepts into clearly defined scope and specifications
- Working knowledge of HTML5 & CSS3
- Experience using methodologies such as Agile and Design Thinking
- Experience with Web Content Accessibility Guidelines (WCAG) for accessible web design preferred
- Excellent interpersonal, communication, negotiation and collaboration skills
- Ability to present a portfolio demonstrating experience with User Experience (UX) design, prototyping, front-end development, user research and/or experiment design
Work-life, culture, & perks:
- Competitive base salary and bonus potential
- 401k program and equity plan
- Comprehensive health care and excellent parental leave benefits
- Flexible PTO and generous holiday schedule
- Casual work environment
- Annual company-wide retreat
- Opportunity to work with talented people who have fun in the workplace
Company Values:
We’re looking for future team members who are energized and inspired by our values, as well as people who bring new backgrounds, perspectives, and experiences. At EVERFI, our eight core values are an active part of everything we do:
- Relationships First
- Demand Excellence
- Embrace Diversity of Thought & Drive Change
- Act Like an Owner
- Always Show Up
- Share the Credit
- Require Honesty & Positivity
- Always Ask: “Did I Matter Today?”
EVERFI appreciates your interest in our company as a place of employment. It is EVERFI policy to provide equal opportunity for employment to all qualified employees and applicants, regardless of race, religion, religious affiliation, ancestry, citizenship status, marital status, familial status, sexual orientation, gender identity, color, creed, national origin, sex, age, disability, or veteran status or any other characteristic protected by local, state or federal law. This policy applies to all areas of employment including recruitment, placement, training, transfer, promotion, termination, pay, and other forms of compensation and benefits. EVERFI will provide reasonable accommodations to qualified individuals with disabilities.
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