Head of Product Design - Fully Remote - Based Anywhere in GMT-4 to GMT +4
Omnipresent
Why?
With so many companies transitioning to remote work, what we offer is more relevant than ever, and we are growing fast. Be part of amazing growth, leading Design for the entire company.
What?
This role is perfect for an experienced Design leader who wants to supercharge their career by growing and directing an energetic team in a fast-growing startup.
The sense of impact and reward will be huge. You will oversee the design of products for Omnipresent, building out a design team almost from scratch.
We are a non-hierarchical company; you are going to get exposure to all aspects of our business immediately. You'll get as much accountability as you can handle and have a huge influence on scaling the company.
Omnipresent makes remote teams work, and in turn we are globally remote. Your design team can and should be located throughout the globe, which is an exciting opportunity to build a diverse powerful team making a global impact.
Who?
As the Head of Design you'll build, lead and drive the Design function and will work alongside product, engineering and stakeholders throughout the business to develop a world-class customer experience.
Your role will build, manage and direct the work of a dynamic UX team, developing a customer-centric design strategy for the entire product line, and getting your hands dirty in detail work when needed.
You'll report to the VP of Product.
The detailAbout Omnipresent
Remote work is one of the great equalisers of our time, allowing people to secure employment opportunities from companies around the world, no matter where they were born or where they live.
Yet, at a time when remote work is exploding, most companies are finding it too complex, costly and time-consuming to employ workers internationally. At Omnipresent, we're cutting this complexity and providing our clients, and their remote workers, with a simplified, cost-effective and legally compliant employment experience. With a network of legal entities across the world, coupled with an automation-focused tech platform, we're building the premier global employment-as-a-service offering on the market.
Your responsibilities
- Design, create and grow a high-performance Design function for the company, from user research to user experience to user interfaces to visual design.
- Hire brilliant people. Coach, mentor, grow and lead them.
- Evangelise user-centric and design-oriented techniques across the company. Guide and inspire your team to also take up this banner to drive design thinking through the company.
- Deliver - with the team - designs across all products and features. Collaborate with the product, business and engineering teams. Report to executives as needed, often driving those discussions.
- Create and institutionalise a user testing function, and foster a user testing mindset, specifically within Design and Product. Generate actionable data that drives decisions, and drive those learnings through the company.
- Be a driver of a customer-first vision within the business and own company-level artefacts and thinking to drive this vision. Create, maintain and socialise user journeys, design frameworks, voice of the customer, and other design processes across the company.
What you need to be great at
- Creating, communicating and driving an end-to-end design vision and execution.
- Leading creatives.
- Tolerance and even an enthusiasm for ambiguity, and the hunger and creativity to own a design-first and data-backed vision.
- Personal stature, gravitas, a relationship builder, and excellent communication skills.
- Inspiring the company through delivery of quality and creativity, both individually and via the Design team.
- Understanding that Design is more than pushing pixels. A firm belief that Design can also transform business processes and all user touchpoints, however seemingly mundane.
Who we are looking for; track record must haves
- 5+ years Design leadership, designing complex business-driven products.
- Demonstrated success in owning strategy through delivery, balancing user needs, business goals and technical implementation to create a functional and beautiful product.
- Experienced in fostering the customer experience, end to end journey, UX and UI.
- Delivered complex projects with agile development teams, with a firm personal belief in ship, learn & iterate.
Experience that would be nice to have (but we'll trade off if everything else fits)
- Designed and delivered a mass-market B2B product or service via a bespoke tech (digital) platform.
- Experience with People Operations software and businesses.
- Experience with Product Management in a startup or scale up.
Benefits
What's in it for you (apart from the most fun and challenging ride of your life!)
- Huge development opportunities - you will be joining an early Product team in a young and rapidly growing company
- Shared ownership - Being a part of our journey means you will own a piece of Omnipresent
- Annual vacation entitlement: 33 days including local holidays
- Equipment and infrastructure: We give you a budget for all the equipment you need to work effectively wherever you are
- Company retreats: We are planning biannual company-wide retreats post COVID, and well as socials and other team building activities
- Flexible working - Work from anywhere in the world - We don't care where or when you work as long as the job gets done. We are genuinely as flexible as the work allows
We believe remote working is a great equaliser and we practice what we preach. Inclusivity is fundamental to our mission and we are committed to conscious inclusion. We believe in the potential of everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.
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