Senior IT Support / IT Administrator (all genders)

Elinvar GmbH

What will keep you challenged
  • Ensuring the day-to-day IT operations for our colleagues in Berlin, Magdeburg and remote work places as the go-to person for technical support
  • Being a central part of the Elinvar team by providing support for our internal IT customers and assisting with their issues and requests (account creation, application use, hardware, etc.)
  • Configuring and developing end user equipment – desktops, laptops, tablets, phones etc.
  • Administration, installation and support of Windows and macOS-based systems
  • Receiving and responding to incoming support request in person, via email and JIRA
  • Problem tracking with service level assurance
  • Checking for completeness, documenting the ticket's process in JIRA
What will keep you happy
  • An outstanding, highly motivated and international team that values a positive and open working environment - and a group of people who genuinely appreciate and support each other
  • An inspiring momentum to reshape the wealth management industry by replacing legacy IT with a modern, sustainable IT platform
  • Everything you need to excel in your profession, backed by some of the world’s most recognized investors
  • Enjoy an open corporate culture without dress code, with flexible working hours and remote office options
  • Situated in Berlin you can work in our modern office in Prenzlberg, near Alexanderplatz
  • An employer that welcomes diversity and actively promotes equal opportunities on every level
What we are looking for
  • At least 4 year's experience as IT Admin / Support or in similar tasks
  • An expert in Apple macOS and Microsoft Windows IT environment
  • Problem-solver with significant analytical and investigative skills
  • A dedicated team player who is able to work independently
  • Knowledge of JIRA / Confluence is a plus
  • Good communication skills in English, German language skills are a plus
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