Client Service Representative

Maxey Law Office PLLC

Maxey Law is dedicated to the principles of our founder, Carl Maxey. During his career of over 40 years, Carl earned a well deserved reputation as an exceptional trial lawyer and a nationally-recognized civil rights leader. Orphaned at the age of two and growing up in a predominantly white community, Carl was no stranger to the struggles facing those less fortunate. In his latter years Carl achieved wealth, success and notoriety, but never lost his focus on civil rights or defense of the common man. Today, Maxey Law is proud to be the law firm dedicated to our founders values of: Integrity, Equality and Justice.
Job Description:
Maxey Law Office PLLC in Spokane, WA seeks a professional Client Service Representative who must have a customer service background. Comprehensive training will be provided for this fast paced, challenging and rewarding position.
Client Service duties include, but are not limited to, greeting clients, handling incoming calls in a timely and professional manner, scheduling consultations, quoting legal fees, online chat, responding to client communication, data entry, processing mail, handling checks, assisting with legal agreements and maintaining comprehensive knowledge of how the firm operates.
A minimum of 2 years customer service experience, preferably in an office setting.
Attention to detail, problem solving, analytical and organizational skills, and a teamwork mentality.
Retail, serving, and/or call center experience a plus!
Additional Information:
• This position requires availability Monday through Friday during normal business hours
• Extended hours rotation, as needed.
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development
  • Work From Home
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