Product Designer (Global Remote)
Rainforest QA
About Rainforest
Rainforest QA is a distributed company full of smart, capable people from around the world who enjoy working together to make our customers successful.
Our mission is to make product quality accessible for every software company. The Rainforest QA solution combines no-code test automation and crowdsourced testing in a single, one-of-a-kind QA platform, allowing anyone to get the exact insights they need to release with quality, quickly.
About the Role
As a designer at Rainforest, you’ll be part of a product squad tasked with optimizing our product-led customer journey and driving self-serve customer paid conversion and expansion. This position is ideal for someone who's comfortable with rapid product iteration, loves building relationships with customers to develop deep insights, and is familiar with developer workflows and the QA landscape. You’ll use a combination of product-led analytics, intuition and direct conversations with users to identify opportunities to improve our first-time user experience, create intuitive interactions and define design patterns that can be applied across the product.Responsibilities
- Identify opportunities to improve Rainforest’s user experience through research and ideation
- Talk directly to customers to learn about their unique pain points and individual goals
- Own the entire design process for large projects to small bug fixes, including retrospective review and iteration
- Collaborate with designers and engineers to ensure the delivery of high-quality features to achieve user goals and consistency across the product
- Ensure continuous and collaborative communication between design and development teams to ensure seamless integration of front-end design to back-end functionality
- Support the scalability of the design organization through process improvement
Requirements
- 4+ years of experience as a product designer in an early stage SaaS startup, ideally working on products related to software development
- General understanding of web technologies and the basics of JavaScript and HTML/CSS
- Comfort working on detail-oriented UI designs as well as high-level strategy and information architecture
- Excellent written and verbal communication skills, including active listening and asking questions for clarification and understanding
- Experience holding yourself and others to high accountability standards
- Analytical and data-driven
- Strong prioritization and project management skills to manage timelines, processes, and stakeholders
- Unrivaled sense of autonomy, ownership, and comfort with a fast-paced startup
- Curious and committed to innovation, continuous learning, and growth
- Resilient and persistent; we’re looking for consultative problem solvers to help our customer succeed!
- Passionate about creating an exceptional user experience
How we'll reward you
- A competitive salary (locally adjusted). Along with equity.
- A weekly allowance for lunch (locally adjusted).
- A monthly allowance for remote office supplies or personal development (locally adjusted).
- Unlimited paid-time-off.
- company off-sites to bond with your team and explore exciting destinations around the world
United States Residents Only:
- 100% medical, dental, and vision insurance coverage. 75% for dependents.
- Voluntary 401k program.
About Us
How We Work
We are a truly distributed team, spanning North America, Europe, and Asia/Pacific, that values async and written communication over in-person meetings. We aim to foster an organization of self-starters with an entrepreneurial mindset, who feel empowered to be managers of one. Due to this choice, our organization doesn’t have explicit Product Management roles. As we believe everyone should be able to identify and focus on what they see as the most important problems to solve, rather than delegate that to a particular person.
Our Values
Own the Outcome: We are fiercely passionate and detail-obsessed. We take ownership of observed challenges to swiftly overcome obstacles and strive for outcomes that make our customers better off.
No Bulls**t: We all play a part in furthering our organization’s culture, when discussing ideas or challenging existing views, by communicating candidly with thoughtfulness and care.
Commit and Iterate: We tackle tough situations head-on by making informed bets. We define and measure our success based on our ability to take risks, fail with purpose, and continually iterate on our business.
A Note on Diversity and Inclusion
At Rainforest we believe that diverse teams improve our business. We are an equal opportunity employer and do not discriminate based on race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.
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