Engineering Manager
Sendwave
Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), NST (UTC -3:30), CVT (UTC -1), WAT (UTC +1), SAST (UTC +2), EAT (UTC +3)
Your key area of focus:
We're looking for a talented Engineering Manager to lead our backend team that is focused on the user onboarding experience. Engineering at Sendwave has stayed small throughout the company's growth and we've been able to keep things relatively loosely organized. We're getting ready to tackle more challenges more quickly- simultaneously launching multiple new markets and reinvesting in our user-facing product. To achieve this we need to think about the best way to carry users through all of the steps on account creation, support, and compliance that needs to happen when a user is signing up to move money across borders. You'll be responsible for both technical directions, hands-on coding, and mentorship of the engineers on the product team responsible for achieving this goal.
About the team:
- Engineering at Sendwave is split between 6 teams (Finance, Risk, Growth and Engagement, Delivery, Policy and Identity, and our Platform team). We’re about 30 engineers
- The team maintains workflows in our backend Python stack which consists of exposed APIs, 3rd party vendor integrations and plugins for Zendesk used by our support staff.
- Engineers at Sendwave work with Product to support all of our other teams including our Customer Service, Growth, Finance, and many more areas of the company.
What you bring to the table:
- 2-4 years of experience leading a team of at least 3 high-performing individual contributors ideally while at an organization undergoing rapid user growth, a faster pace of product development and increasing technical complexity.
- 4+ years of professional software engineering experience.
- We have a bias toward smaller (4 + manager), focused teams with leads that are hands on. This means our Engineering managers still write code (hopefully) a majority of the time.
- Solid understanding of server tools and concepts (databases, performance testing in general but especially web). Familiarity with cloud infrastructure (e.g. GCP, Heroku etc...)
- Demonstrated experience articulating longer term technical vision and making tradeoffs on technical/architectural decisions vs delivering immediate user value.
- A willingness to travel 4 weeks/year
Bonus points if you:
- Have been a part of a rapidly growing engineering organization and have experienced (and hopefully helped to solve!) the challenges that come with growth.
- Have experience building, working with and supporting diverse teams
- Have Fintech experience.
- Are a self-starter, take initiative, self-manage and require little day-to-day direction to be successful
- Take responsibility for the outcomes of your core duties
- Are passionate about achieving Wave's mission and are excited at the prospect of lowering remittance costs for diaspora communities.
Let's talk about the benefits. Here are a few perks you can look forward to:
- Our company is 100% remote. We are able to employ people based in the United States, Canada, United Kingdom, France, Netherland, Poland, Germany, Belgium, Kenya and Senegal. We will, however, consider full-time contractors in countries not listed.
- This is a permanent position
- Major benefits:
- Subsidized health insurance and retirement contribution matching (both vary from country-to-country)
- 26 weeks fully paid parental leave and subsidized fertility assistance
- Unlimited vacation with a 20-day minimum requirement
- $10,000 annual charitable donation matching
And best of all:
- Our team of over 400 employees, fully distributed across the world. We are working from coffee shops, homes, and coworking spaces — making us one of the larger fully distributed growth-stage startups in the world.
- Proud parents, community organizers, farmers, play in bands, teach yoga, YouTube influencers, former Olympians, and serial entrepreneurs.
- We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
- Our new collaborators at WorldRemit, another remittance company. We recently joined forces, and we’re excited about the ways we can continue to provide the best service to our users.
Ready to apply?
Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Sendwave is a place where everyone can thrive. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to wake up every day.
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