Remote Uzbek and Russian Speaking Customer Experience Officer – Cyprus, Greece or Remote
XM
Reference Number: CXOUR1022
The Role:
We are looking for a passionate and self-motivated professional to join our Customer Experience Team.
The main responsibilities of the position include:
- Deal with clients’ inquiries via live chat, email and telephone
- Perform personal clientele analysis and take actions as required
- Handle client inquiries appropriately and ensure that high level service is provided
- Promote available products and services to clients
- Develop and maintain excellent relationships with prospective and existing clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieve targeted results
Main requirements:
- Degree in a business-related field
· Client handling experience in the financial services sector is a definite plus
· Fluent Russian and Uzbek speaker with excellent oral and written skills in English
· Ability to multitask and maintain a high-level of organization
· Outstanding communication and interpersonal skills
· Excellent computer literacy
· Valid work permit required
Benefit from:
- Attractive remuneration package
- Food allowance
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
Type of employment: Full time
Location: Cyprus, Greece or Remote
Please visit our website www.xm.com/careers to submit your online application for this position.
All applications will be treated with strict confidentiality!
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