Remote IT Business Analyst - SaaS
Salesflow.io
Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)
At Salesflow.io you work hand in hand with the biggest players in SaaS; an AI-Powered Sales Engagement Platform– from single end-users to big-name partners. We offer you an open work structure and an incomparable team spirit. We believe that work and passion are compatible and for that, we offer the appropriate surroundings. With continuous growth, we are looking for new colleagues who share our passion for work. Love what you do – do what you love. Become part of Salesflow.io, an independent company seeking big things in the near future!
What We're Looking For?
- As a Business Analyst, you have several years (> 2 years) of experience in this field and have proven your ability to work independently / autonomously as a subject matter expert (SME) in the business
- You used to work on business transformation and change projects, which makes you an expert at reviewing processes, mapping them, identifying pain points/blockers/bottlenecks, and making recommendations to improve these
- You are an integral part of a small team that delivers a range of Operational Excellence projects
- You are able to build rapport quickly, communicate across the business (with technical and non-technical colleagues) and interpret that into a language to create/refine user stories/artifacts
- You are an ambassador for the role of business analysis and help to embed it as well as documentation pieces
- Knowledge of UI/UX design and worked closely with designers as part of the (discovery process)
- Working within an Agile Scrum environment
- Working with international remote teams
- You are proficient in various tools e.g. Zeplin, JIRA, Confluence, and Google SuiteExperience within a startup environment Language; English - must have
- Language; Ukrainian/Russian - desirable
What you will Do?
- You have extensive experience in business modeling, problem identification, and analysis that conclude in recommendations and lead to business improvements
- You are responsible for undertaking Customer Journey Mapping and also reviewing, mapping, and improving processes
- You create a range of artifacts that enable continuous improvement and execution of strategy (Discovery process)
- You facilitate workshops and group events (Discovery process)
- You create a JIRA backlog, undertake backlog grooming, apply the definition of ready/done & acceptance criteria to tickets
- You facilitate 3 Amigo sessions with stakeholders/management team to elaborate tickets and ensure requirements are clear
What you can expect from us?
- You’ll play a decisive role in shaping an agile, fast-growing, international company and be supported by an open-minded working environment
- Competitive salary package
- You’ll be given various learning and development opportunities to enhance your professional development
- Flexible working hours, home office options
- 23 vacation days per year plus bank holidays
- Other benefits included which will be explained as part of the hiring process
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