Remote Implementation Specialist

Landmark Worldwide

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)
Job Summary:
We are seeking an experienced Implementation Specialist who can manage and implement multiple technology-based projects from start to finish in a timely and efficient manner. The ideal candidate should have a proven track record of implementing projects in technology, customer service, customer engagement, and online events.
  • Collaborating with project teams and stakeholders to implement a data-driven approach that solves business problems
  • Coordinating and communicating project plans and timelines with all stakeholders
  • Developing reports and dashboards that present data in a clear and useful manner
  • Analyze complex ideas or proposals and build a range of meaningful recommendations.
  • Use data and insights to inform conclusions and support decision-making.
  • Provide both large group and individualized training and coaching in support of basic and advanced skills.
  • Work closely with project managers, stakeholders, and other team members to understand business requirements, create project plans, timelines, and prioritize tasks.
  • Manage and implement multiple projects simultaneously, ensuring they are delivered on time, on budget, and to a high quality.
  • Provide support to stakeholders during the implementation process, addressing any issues or concerns and ensuring their satisfaction with the end product.
  • Develop and maintain project documentation and provide regular updates to project stakeholders and team members.
  • Troubleshoot technical problems and work with the technical team to diagnose and resolve issues.
  • Proven track record of managing and implementing successful projects in technology, customer service, customer engagement, and online events.
  • Excellent project management skills with the ability to prioritize tasks and manage time effectively.
  • Exceptional communication and interpersonal skills with the ability to build strong relationships with colleagues and stakeholders.
  • Demonstrated ability to deliver results while working effectively both independently and on a team.
  • Understanding of different software development methodologies such as Agile and Waterfall.
  • Technical experience in programming languages like Python, C++, and Java is a plus.
  • Excellent communication, collaboration, organization, and problem-solving skills
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