Sr. Content Marketing Manager
TaxJar
TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 20,000 businesses. Our mission is to make e-commerce easier for everyone.
Our core values:
- We do the right thing for our customers
- We're a team, built on trust
- We're proud to be remote
- We're in control of our own destiny
TaxJar’s remote-only team of 150+ people is growing fast. We’re currently looking for a Sr. Content Marketing Manager who wants to make a difference on a growing, experienced team of entrepreneurs. You will be reporting directly to the Director of Corporate Marketing.
*This is a full-time remote position based in the US only.
As the Content Marketing Manager you will:
- Develop and execute a content strategy that engages decision makers across the marketing funnel to drive traffic, engagement, and leads and support customer retention efforts
- Drive high-quality, high-velocity production of content, including blogs, guides, ebooks, website/email copy, podcasts, webinars, case studies, thought leadership pieces, by-lined articles; responsible for the curation, repurposing an updating plans
- Integrate content programs with broader brand campaigns and micro/macro industry topics to deliver a consistent value prop to the industry
- Create and manage the visual editorial calendar to ensure topics are planned according to business strategies, industry initiatives, brand campaigns, releases and company news
- Market content via website, email, etc and work closely with lead gen and social media teams to support promotional activities to optimize conversion paths
- Work with community manager and marketing analytics manager to monitor engagement, define check-in points and implement pivots based on reports and metrics
- Create and manage SEO plan for content pieces; responsible for keyword research, trending topics and hashtags
- Monitor competitive intelligence and industry trends, and report on untapped opportunities
- Work with our designers to produce high quality content and collaborate on visual story-telling
- Ensure all content is on-brand, consistent in terms of style, quality and tone of voice, and contribute to style guide
- Work closely with Content Marketing Manager and reports to the Director of Corporate Marketing
Requirements
- Minimum 5 years of experience of leading content marketing strategy and writing experience; creating, producing large scale content pieces
- Excellent writing and communication skills with an ability to simplify messaging and tell a compelling story; a creative mindset, and a brand storyteller at heart
- Experience managing a scalable content management program leading to customer acquisition
- Previous experience with content marketing and inbound marketing concepts, including buyer personas, content journey maps, channel optimization and campaign development
- Previous experience in eCommerce a plus
- Strong SEO, social media and research skills
- Strong organizational skills and the ability to manage multiple projects at once in a fast-paced environment.
- Works well with internal subject matter experts and can guide conversations to produce quality content
- Agile, humble, trustworthy, and a team player
- Tenacious self-starter with the ability to work independently to meet deadlines
- Must have excellent project management skills and be execution-oriented
- Comfortable communicating in a remote environment (Basecamp, chat, Zoom, email, etc)
You’ll be a great fit for TaxJar if you
- Are Willing to travel occasionally
- Have excellent organizational skills, detail orientation and project management skills
- Have excellent communication skills
- Only want to work remotely
- Are a PRO at communicating and collaboration
- Highly value working with people you like and respect
- Are accountable
- Are confident in your skills and a solid team player (We’re peers here, no egos please) but also comfortable working asynchronously
- Are hungry to play an impactful role and not afraid to fail
We’re a happy team and we all really love what we do. We've created a space where high-achievers can succeed, but are also safe to fail. We're profitable and focused on growing TaxJar sustainably. We're always learning how to make TaxJar the best place to work for all of us, and not just another tech startup. We’re always looking for amazing new teammates to come share in the excitement of solving real-world problems with technology.
Benefits
- Excellent health, vision and dental benefits
- Flexible vacation policy
- $1,000 in professional development credit
- Home office stipend
- Equity in a profitable company
- 2x year all-company in person retreats (fully paid for by us of course)
- Mandatory Birthday holiday!
- 12 week paid maternity/paternity leave
- 4 hours per month volunteer time
- Monthly perks reimbursement for things like Netflix, Amazon Prime, your gym membership, home internet and more
Visit www.TaxJar.com/jobs for a full list of our benefits and to learn more about how we work and what we stand for.
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