Virtual Assistant
Hibiscus Moon
Do you live and breathe systems, organization, and assisting others?
Do you want to join a team of heart centric A-Players who are working on growing a leading online academy within the crystal and healing community? If you are organized (to a fault), self-motivated, insanely efficient, and can meet a deadline without batting an eyelash, this may be the best day of your life.
Hibiscus Moon is looking for an efficient and proactive part-time Virtual Assistant to add to our growing team as an independent contractor for up to 10 hours per week with the flexibility to work additional hours during peak times of the year. The perfect candidate will be willing to operate under different company hats, have a wide range of experience, be organized (almost to a fault), and have a willingness to be trained on new software.
The Virtual Assistant’s responsibilities include supporting the various functions of the business including marketing and IT, including compiling monthly metrics, editing/checking links on marketing material and course content with a keen eye for detail, providing tech support to students, carrying out tasks within our membership site, shopping cart, Wordpress site, and CRM, and assisting team members when needed. We are looking for someone with impeccable attention to detail who is a quick learner and able to dive into the tech side of the business while also having the ability to edit copy and content.
Hibiscus Moon is on a mission to instill confidence in the crystal community by teaching the science behind how and why crystals work. We have students in 47 countries with over 1970 graduates from our online academy. With a robust curriculum and programs that dive deep into the science behind the healing powers of crystals, we support and engage with our large community across various market channels, continually growing to provide an inclusive, fun, and knowledgeable platform.
What You’ll Be Doing:
- Updating course assets and maintaining files in working condition
- Minimal website content editing/posting
- Basic graphic creation using templates (social, web, product, newsletters, blogs)
- Resolve minor website bugs
- Support web developer in managing integration between platforms
- Resolve customer tech issues
- Manage student portal platform (course setup, serves as relationship manager)
- General team support, including day-to-day IT maintenance
Who You’ll Be Working With:
- You will report to our Director of Operations
- You will be working closely with our marketing and IT teams to assist in their daily tasks
What We Expect From You:
- All tasks are completed on or before deadlines
- Your actions are always outcome-focused; you’re taking initiative and making things happen
- Your SOPs are always up-to-date and used regularly
We’d Love You To Apply If You Are/Have:
- A desire to work with a business entirely focused on crystal healing
- At least 1 full year experience working with online businesses as a virtual assistant
- Familiarity with current technologies (Google Suite, Canva, Slack, Project Management Softwares, CRMs, Wordpress)
- Willingness to be trained in Active Campaign
- A highly organized and detail-oriented person who always follows through
- Flexible (and comfortable) in a fast-paced small biz virtual work environment
- Paying attention: Please be sure to include ‘VA427’ in the subject of your email
- Self-motivated and easily adaptable to changing work priorities
- Strong communicator with excellent computer skills
- Excellent time management skills
- Availability to work up to 10 hours/week with flexibility to work more when needed
- Reliable internet connection with your own laptop and phone
- Live and work from either US or Canada
- A believer in the pursuit of excellence. Not just crossing things off your list, but rising to the occasion and figuring out how to make something great
This position has high expectations. But if you’re the person we're looking for, you’re the type who gets motivated by high expectations.
Why Work With Us?
- Work with authentic, caring, and supportive people that are results-driven
- Flexible hours and no dress code - work from wherever you want!
- Be part of a successful company that values both business and people
- Be part of a business that helps people use the subtle energies of the universe to manifest the life of their dreams
The Details:
Application deadline: April 27, 2020
- We’ll be reviewing applications as they come in so encourage you to apply early
This is an independent contractor role but with the view to create a long-term working relationship (based on performance & fit).
You’ll need to be regularly available across 4-5 days a week with a total of 10 hours per week and the flexibility to work additional hours during peak times of the year. Because this role is highly supportive to our entire team, we ask that you have general availability during standard working hours, though actual times are flexible and you can set your own schedule (so long as you deliver on your commitments).
We are aiming for a start date as soon as possible.
Ready To Apply?
- Email your resume and a video (2-minutes max) to jobs@hibiscusmoon.com
- Answer the following questions in your video:
- In the past 1-2 years, where have you worked in a similar capacity? What were your responsibilities?
- Are you comfortable working with a business that is entirely focused on crystal healing?
- Indicate your experience level with technology (Google Suite, Project Management softwares, Wordpress, CRMs, etc)
- You’re going to miss an upcoming deadline, what do you do?
- Include your hourly rate in the body of the email
- Reference the specific code in the subject of your email
Please note: we will not be reviewing/considering incomplete applications or applications that are submitted in any other form than via this direct email.
Due to the high volume of applications, we will not be able to respond individually to all applicants – only to those who are short-listed. We appreciate your interest and look forward to reviewing your application!
Good luck!
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