Digital Marketing Account Manager

Join Brilliant Metrics on a quest to help marketers get to the next level. Help us tear down silos, kill big-campaign thinking and impart a results-oriented mindset where the mantra has been, “As long as the CEO likes it.” We break the traditional agency mold by partnering with our clients to do more with less, market smarter and put the same resources to work in a more sustainable, more efficient and more effective way. We want them to become better marketers by partnering with us, not just hand over the keys.Today, we need to add an account manager to keep doing that.Do you naturally 'get' people? Do you know how to have tough conversations at the right time and come out the other end with a stronger business relationship? Are you hyper-organized with a knack for making sure what we promise exceeds expectations and is delivered when the client anticipates? Do you want to work with a great group of people from the comfort of your home, even after COVID-19 is a thing of the past?If that’s you, let's talk.

As our account manager, you’ll have one mission: retain your assigned clients such that the average client lifetime is 3+ years and your clients’ revenue grows year over year by an average of 15% and cementing yourself as a trusted advisor of digital marketing strategy.

You'll do this by gaining an in-depth knowledge of the products, people and politics associated with your assigned accounts. Using this information, you will work with the Brilliant Metrics account team to curate a digital marketing strategy tailored to that client's needs and opportunities. Prioritizing the long-term relationship over short-term transactions, you will build, nurture and maintain a relationship where trust and confidence earn you the position as a trusted advisor.

Brilliant Metrics was formed in 2014 by Steve Robinson, a digital marketer and recovering software developer, after successfully coaxing a few traditional marketing clients to venture out of their tried-and-true campaign comfort zone and try something different. He suggested that, instead of time-boxing their efforts and spending all the production budget on the front end of their campaigns, they start smaller and leave time and money to optimize along the way. The results were amazing. Steve wondered, what if all clients worked this way? To find out, he set out to create an agency built around this campaign-killing, optimization-driven, experience-based philosophy.Since then, Brilliant Metrics has grown into a small, talented team of geographically-dispersed professionals. We’ve gathered a loyal roster of clients who value our education, counsel, strategy and execution and see us as the key to getting to the next level in their marketing and business.Internally, Brilliant Metrics attracts individuals with a certain set of values. These core values are a part of who we are, not just a company line. We believe “boss,” “supervisor” and “employee” are dirty words. “To employ” is to use, and human beings should never be used. Likewise, everyone we hire is a responsible adult and shouldn't require supervision or bossing to be successful. We empower each other to meet obligations, and we expect everyone will rise to the challenge and produce results.