Sales & Accounts Coordinator

“Never permit a dichotomy to rule your life, a dichotomy in which you hate what you do so you can have pleasure in your spare time. Look for a situation in which your work will give you as much happiness as your spare time.” - Pablo Picasso

You’re passionate (especially about pets) and quick on your toes – the type of person who likes to jump into different situations and quickly become the problem solver through your awesome communication and decision-making skills. If you’re thinking, “Well that’s creepy, how do they already know that much about me?” - Keep reading. You might be the person we’re looking for.

Get Sh*t Done.

Set goals – and then squash them.

Work under pressure.

Pay attention to details & stay organized.

Use data to form ideas, then take action to bring those ideas to life.

Interact with fellow pet lovers.

Get your hands in a variety of different projects.

Be a part of a small, fun, & energetic team.

Learn & become an expert on different topics.

Grow professionally.

We treat our pets just like we treat our humans. We believe pets deserve their own toy box. We spend more money on our pet’s haircuts than our own. Pictures of them take up more space on our phones than selfies. We research and care about what goes into our pets’ bodies. We celebrate their birth and adoption days. We cherish every moment we are blessed with their companionship.

We are dog people. We are cat people. We are pet people. Pets are family.

Whether it’s our customers or our pack, we value our relationships and always go above and beyond. We are caring and thoughtful about our customer’s experience. We strive to surprise and “WOW” with action.

Our team, known as our pack, relies on each other in order to accomplish our common goals. This means, keeping ourselves & each other accountable, being transparent, communicating clearly, and always thinking of others.

Dogs are passionate about their favorite toy, bone, ball, teddy, stuffed porcupine, you name it. We get excited when we talk about the work we do. We love our favorite ball and love playing with it all day. We “nerd out” on the details. We are not waiting for the clock to hit 5pm. We leave it all out in the yard - we don’t half-a**. Our pack is passionate.

We are not surface level thinkers. We sniff & analyze everything, think deeply about variables and piece together different smells to form strategies, plans, and conclusions.

We are continuously questioning everything. Why do we do it this way? How do our customers feel? How can we do better?

We are the top dogs of our domains, if we’re not today, we will be and will work harder than the next to make it happen. We take ownership of our work and are constantly improving. We go the extra mile to push the boundaries to stay on top.

We do more with less. We’re resourceful. We work with a sense of urgency, but we work smarter, not just harder. We add value to everything we do, to move the needle.

Dogs are always excited, energetic, and happy - their tails always wag. We aspire to be tail-waggers like them. We are positive, no matter the situation. We find & embrace the good in all outcomes. Even if we piddle on the floor, we learn from our mistakes and continue on. We are playful and fun. We are always down for a game of fetch.

We know this is work, but we like to have a doggone good time doing it.

We were born from a pain point with our own pets. We leaped onto the scene at the beginning of 2016, at least doubling every year since. In 2020, Inc. ranked Pet Parents® as the #1 fastest growing company in Iowa, #378 of the Inc. 5000 fastest growing companies in America, also gaining us #1 fastest growing pet products company in the US.

Our brands and product lines are at the crossing of two macro pet industry trends, the humanization of pets, and a focus on pet healthcare. The stars have aligned for us and we're clawing our way to seize this moment.

We love, love, love what we do and what our company stands for – and we get excited to show that through our hard work.

We're a scrappy group of pet-loving bada**es looking for fellow top dogs to join our pack. Will it be you?

As a Sales & Accounts Coordinator, you will be working alongside other pack members and independently on a variety of projects and initiatives that we have in place. You will lead B2B/Wholesale sales & account management efforts. You will also collaborate with our Marketing Pack to ensure marketing collateral captivates & resonates with Pet Parents® B2B Wholesale customers and supports you in achieving your sales goals. You will lead the execution and optimization of our B2B sales funnel, Email Marketing to potential B2B partners, Print Mail Campaigns, & collab on B2B marketing collateral. You will spearhead Trade Shows, print marketing strategy for B2B, B2B 'Wowing', account management, account relations, optimizing B2B KPIs like AOV, Reorder rate, Conversion rate, Order Frequency & other targets. Your goal will be to introduce our kicka** products to more awesome pet stores across North America, so we can serve more pet parents and their furbabies throughout the US & Canada. You will also get your hands dirty in other aspects of our company. You will anticipate needs, be a clear and concise communicator, and help serve as a go-to resource and problem solver for potential and existing B2B pawtners, as well as our fellow pack members.

This role requires an uber-precise focus on organization, time management, sales process comprehension and execution, empathetic marketing, data analysis, prioritization, perseverance, patience, communication & problem-solving skills to help us advance different projects & create and grow relationships with pet stores and the pet parents and furbabies they serve.

· You will wear many 'hats.”

· You will have the opportunity to become an expert in the pet industry.

· You will use data to a/b test & drive change for positive outcomes

· You will be a critical thinker and innovator.

· You will lead our B2B sales funnels

· You will work in a fast-paced environment with constant hands-on projects.

· You will also be an organizer, researcher, problem-solver & planner.

· You will have the opportunity to learn and grow far beyond this initial role. In fact, it's our intention and goal to ensure that.

If this sounds appetizing to you and you’re thinking, “Hell yeah! Sign me up!” Let’s move forward to our “Must Haves.”

· Love dogs and/or cats

· Have a go-getter mentality

· Have the ability to focus and get sh*t done

· Always be willing to learn

· Always be willing to come up with creative ideas

· Have a problem-solver mindset and willingness to tackle any problem thrown your way

· Be able to wear multiple hats (physically and metaphorically)

· Have a positive mentality & energy

· Minimum 3 years of experience in a sales role

· Minimum 3 years of experience in an account relations role

*Bachelor’s degree required

(Some of the pawesome opportunities available at Pet Parents®)

· Health, vision, & dental insurance

· 401k with company match & profit share

· Home Owner Bonus

· Unlimited PTO

· $50/mo gym/yoga/health club reimbursement

· Parental Leave

· Pawrental Leave

· Flexible working hours

· Kick-a** co-workers and great memories

· Employee Discount

· Company Events

· Snack and beverage bar

· New Furbaby Allowance

· Unlimited growth potential for leaders of the pack

· Leadership Development

· Brand New Offices (end of 2021)

· Beach Getaway

If our core values vibe with you, your potential role excites you and you're down to join us in becoming the top dogs in the pet industry, let’s do this thing!