Candidate Experience Specialist

About XWP

Who You Are

• You’re highly organized and leverage tools and systems to keep on top of details
• You’re an excellent listener and your empathetic approach helps people feel safe being open with you
• Your default is over-communication
• You proactively take steps to better understand and improve the experience of all team members in your workplace
• You have confidence in the skills and experience you’ve cultivated, yet are continually looking to learn from others and grow your effectiveness
• You balance strong personal initiative with a bias for understanding and alignment
• You would find work-life harmony with the give and take of schedule flexibility and work needs that extend across many time zones (AMER, EMEA)
• You value autonomy and have the self-management skills to operate dependably in a fully remote role

What You’ve Done

• Through active participation or close collaboration, you’ve developed a first-hand understanding of the recruiting scope of work and can explain the critical role it plays in business operations
• You’ve maintained an ATS (we use Recruitee) and evaluated inbound resumés across several open requisitions
• You’ve actively supported multiple ongoing communication streams across both external and internal audiences, keeping all parties up to date
• You’ve leveraged asynchronous communication skills and tools to facilitate efficiency across many time zones
• You’ve conducted early-stage candidate interviews for both technical and non-technical roles
• You’ve worked closely with or served as a hiring manager in a fast-growing organization.
• You’ve applied deliberate effort to shaping delightful experiences for those you serve

• You’ve done the above tasks in a fast growing agency or startup environment
• You have a history of active participation in the open-source software community
• You have a history of active participation in the WordPress community

What You’ll Do Here

• Serve as the initial and primary point of contact for inbound applicants, representing the values and mission of XWP to all who apply
• Maintain and organize Recruitee (ATS) to support effective and expedient recruitment as well as reliable data collection
• Coordinate hands-on trial projects, hiring manager interviews, and follow-up communications as needed to reduce friction and increase velocity
• Conduct structured and documented candidate screening calls reducing bias and increasing diversity
• Work collaboratively with hiring managers, creating an equally delightful experience for them as is provided to candidates
• Post and manage advertisements in effective recruitment marketing channels targeting diverse communities
• Participate in sourcing and outbound initiatives
• Give and receive feedback and advocate for changes as needed or suggested by the team
• Help to cultivate a community that is reflective of our core values and vision

What Success Looks Like

• Time to hire is consistently better than the industry average, contributing to high rates of offers accepted
• Candidates regularly report an outstanding experience
• The ratio of candidates hired to candidates screened is striking a healthy balance.
• Hiring managers feel well supported and informed as internal partners in the hiring process
• Increasing XWP’s reach into technical communities as reflected by inbound application diversity, rates, and sources
• Our community is growing in care for each other and our positive impact on each other, our clients, and the wider open web ecosystem

Payscale & Benefits

• Trust and support from your colleagues (we look out for each other and work together towards our shared goals and vision)
• The rewards of a highly collaborative culture (we’re a team, not a working group)
• Remote work done right! High levels of schedule flexibility, time to invest in family, caregiving, and interests outside of work
• The chance to play an important part in helping XWP achieve its full potential and make a meaningful difference for our team members and the open web
• A starting pay range of USD $25-35 per hour
• Potential to begin your engagement working anywhere from 20-30 hours per week
• Unleash+ allowance of $2,500 per year to enrich your life

Are you intrigued?