Lead UX Researcher
Contra
To take Contra to the next level, we're looking for a Lead UX Researcher to join our growing team 🚀
As the Lead UX Researcher, you'll shape our research processes and work closely with the Product and Design teams to lead, execute, and guide Contra’s research efforts.
This is a full time position to join our growing team! To learn more about Contra and our mission, visit: https://contra.com/mission
You should apply if you
- Have lead critical research efforts and conducted mixed-method studies that deepen our understanding of the user experience and drive product strategy.
- Understand the importance of optimizing time to value and have a knack for balancing speed with sound research practices
- Have a passion for qualitative and quantitative methodologies (including A-B/multi-variate testing using tools like Mixpanel – bonus points for SQL knowledge and/or experience with BI tools like Looker)
- You have a bias toward action, enabling our team to make quick and data-driven decisions
- Have led prototype testing, competitive analysis, surveys, exploratory research, detailed personas, and customer journey maps
- Have at least 4+ years of UX research experience (ideally working with multiple user types/marketplaces)
- Bonus: Have worked as a freelancer/independent in the past
You’ll be successful here if
- You are passionate and/or curious about the future of independent work
- You either have a product or design background or have spent most of your career collaborating closely with product and design teams
- You have excellent communication skills (verbal and written)
- You are familiar with gen-z culture (our target user group is gen-z)
- You can operate in a remote environment (and are within 3 hours Pacific Timezone - PST)
- Bonus: Have excelled in a startup environment
How you’ll add value at Contra
- Define overarching research processes and how they are tailored to each of our roadmap efforts
- Present insights/recommendations and collaborate with Design, Product, Community, and Engineering teams
- Guide product and design teammates to level up their research chops
- Learn and understand Contra's target audiences to shape our future product
- Build tools to ensure quantitative & qualitative research processes are closely integrated across product development lifecycle
How Contra can add value for you
- Remote-first culture
- Health, Dental and Vision coverage for all employees
- Health reimbursements for all international contractors
- Well-funded company built to scale
- Competitive salary + equity
- Generous vacation policy + paid holidays off (we give two team wide holidays per year)
- Flexible parental leave
- No Meeting Wednesdays
- Half day on every third Friday of the month
- Themed meetings, games, and other fun team-bonding activities
- A custom slack emoji, just for you!
Here's what our interview process looks like 👇
- Complete a self-assessment form (10-15 minutes)
- Intro call with Hiring Team (15-30 minutes)
- Interview with our Head of Product Design (30-45 minutes)
- Interview with our Head of Product (30-45 minutes)
- Interview with our Head of Operations (30-45 minutes)
- Interview to present your paid challenge (45-60 minutes)
- Interview with the Co-Founders (30 minutes)
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