People Operations Manager
Shogun
Shogun is on a mission to empower brands to create exceptional ecommerce experiences, and in the process, build the best remote company.
Since being in the Winter 2018 batch of Y-Combinator, we've seen tremendous growth while intentionally creating a culture where people from all backgrounds belong. Our company and products are informed by diverse perspectives from the best talent around the world. We are fully remote, have no offices, and are looking for team members who are excited to work remotely.
We closed our Series A and B in 2020, and after raising a $67.5M Series C in 2021, we are scaling faster than ever. Some of our investors include Insight Partners, Initialized Capital, Accel, VMG Partners, and Y Combinator. Join us to grow your career with our rapidly growing company!Location
For this position, we are looking for candidates located in the United States and Canada.
What You'll Do
As Shogun continues to grow, we are looking to hire a People Operations Manager who is passionate about building a world-class people function supporting a completely distributed remote global workforce. You will support many key areas for our team while also having the flexibility in your role to work on many career-building projects. Come join a fantastic team as we reimagine work at a growing, dynamic company.
- Ensure labor law compliance in all locations, including keeping team members up to date on anti-harassment training.
- Manage day-to-day people operations of the business, including benefits, time off, LOA, and employment contracts.
- Oversee ongoing management of HRIS database.
- Support team members on a day-to-day basis and answer questions about benefits and company policies.
- Maintain company handbook and wiki, ensuring policies are updated as needed.
- Process global onboarding, offboarding, and compensation changes while communicating with employees, managers, and partner teams such as payroll or external vendors.
- Partner with team members across the organization to assist with new programs and projects.
- Provide training and support to the Specialist group to address team member and leadership queries effectively and timely.
- Coach and mentor PeopleOps team to effectively address team member queries in line with our values.
- Work hand-in-hand with Recruiting team to ensure smooth candidate-to-team member experience.
- Continuous improvement of offboarding for both voluntary and involuntary terms.
- Keep up-to-date with new technological trends and products, helping our team to consistently improve the team member experience.
What You'll Bring
Need to have
- 5+ years of demonstrated People Ops/HR experience
- Experience setting up internal people policies, systems, and procedures in a growing company
- Knowledge of employment law, employment legislation, and compliance management
- Experience managing a diverse group of team members including employees, contractors, and freelancers
- A collaborative and flexible style, with a passion for thinking creatively and continuous improvement
- A self-starter attitude, an affinity for problem-solving, and being a highly organized taskmaster
- Access to high-speed internet
Nice to have
- Experience supporting a multi-state, global organization
- PEO/HRIS experience
- Bachelor’s degree in a related field and HR certification(s)
- Experience in a high growth startup environment
What We Offer
- Competitive salary
- Benefits (vary by location)
- Equity
- A highly skilled and dedicated team that is fun to work with
- Remote work – We are a diverse and distributed team that uses Slack, Zoom, Notion and other tools to stay connected
Our Values
- Work in the open: Operate with high integrity and choose what's right over what's easy. Be transparent as a company and with each other
- People are People: Treat yourself, colleagues, and customers with dignity, empathy, and respect. Start from a presumption of positive intent
- Win and grow together: Strive to be the best, individually, and as a team. Support and encourage each other. Seek opportunities for growth
Shogun supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class.
Please refer to the position specific location requirements listed under the location section of the job description as we are interested in every qualified candidate who is eligible to work in the mentioned location(s) without requiring employment visa sponsorship. Click here (or click apply if no hyperlink) if you are a New York or Colorado-based, US candidate.
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