Project Manager (Shopify Expert Agency)
Electric Eye
About Electric Eye
Electric Eye exists to help Shopify-powered brands grow their business. We create Shopify-powered sales machines from strategic design, development, and marketing decisions. Our clients are typically direct-to-consumer lifestyle ecommerce brands in the fashion, home goods, and accessories industries. We truly enjoy the challenge and creativity required to help brands grow, and we are really good at it. Our agency is fully remote, with a specialized team of passionate ecommerce experts.
About The Role
The Junior Project Manager will support our Project Managers, who are the primary points of contact for our clients and the liaison between our clients and internal team members or contractors. The Junior PM will be responsible for the end-to-end communication, from start to finish, ensuring projects stay on schedule and on budget. They will also be expected to follow processes and complete tasks within Shopify and third-party applications. This is a contract-to-hire position for the first 3 months.
Location: Remote (USA only)
Type: Full Time Salaried with Benefits
Experience: 1-3 Years of Agency Experience
Compensation: Dependent on experience
A day in the life:
- Assisting Project Managers to account for the completion of all client-related tasks
- Monitor and facilitate communication between all parties involved on any given project
- Plan, manage, and adjust project timelines
- Creating Statements of Work and other documents
- Onboarding new clients
- Attending meetings with both clients and team, taking notes, and executing post-launch follow-ups
- Researching solutions for clients and management team
- Integrating and setting up third-party apps
- Following processes to execute production work within Shopify or Third-Party Apps
- Act as a knowledge base for clients and team, clearly breaking down complex concepts or directing them to the resources to address their needs or concerns
- Ensure projects are staying on track and within budget, communicating regularly with internal team members and the client; escalate issues or red flags
- Execute client requests and tasks to move a project forward that do not require design or development
You’re a great fit if you:
- Have experience in the Shopify ecosystem
- Are able to work independently and efficiently to meet deadlines
- Have excellent verbal and written communication skills
- Are an eager learner, willing to acquire new skills and apply them
- Are able to follow processes and procedures
- Enjoy finding new opportunities to improve workflows and processes
- Are detail-oriented with excellent organizational and time management skills
- Thrive and self-manage effectively in a remote work environment
- Can understand and untangle technical jargon and learn new technology quickly
- Are not afraid to tell a joke (even if it’s a bad one)
- Have a communication style that’s fun and approachable
- Are able to assert yourself to reaffirm our processes (be kind, but don’t be a pushover!)
You’ll get bonus points if you:
- Have prior agency experience
- Have experience in a client-facing role
- Have an interest or basic understanding of Design and/or Development
Benefits:
- Medical & Dental Insurance
- 401k Retirement Plan w/ Match
- Quarterly Profit Sharing
- Computer Hardware Reimbursement
- 10 paid vacation days
- 10 public holidays + 1 of choice
- No-questions-asked personal days (sick, personal, time-off)
- Flexible working hours
Please complete the full application to be considered.
Recruiters and agencies need not apply.
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