Head of Admissions (Strategy & Ops)
Microverse
Please make sure to read the application thoroughly and follow the appropriate application process, incomplete applications will not be considered.
About Microverse
We believe the place where you are born shouldn't determine your opportunities in life. We provide access to global opportunities by offering a world-class education no matter where you come from.
Microverse is an online school for software developers where students learn to work remotely with people from around the world. Students don't pay tuition until they get hired and start a global career. As of today, we have students in 100+ countries, and more than 90% of our alumni get a job within 6 months with an average salary increase of 240% working for companies like Microsoft, and VMWare.
We are backed by amazing investors worldwide, including Y Combinator, Northzone, General Catalyst, and many world-class angel investors, such as Paul Graham, Paul Buchheit (the creator of Gmail), Kevin Hartz (the founder of Eventbrite), and Erica Brescia (Github's COO).
We are a passionate and fast-moving team of global citizens working remotely from 12+ countries. Being remote-first and transparent, we take pride in the amazing remote culture we are building, while also making time for in-person time with team members around the world. We are a small but mighty team of curious, life-long learners, who love tackling challenges and helping shape the future of education.
Talent is universal, but opportunity is not. We're on a mission to change that. With the recent closing of our Series A, there has never been a more exciting time to join our growing team.
Job Description
With tens of thousands of applicants each month, Microverse is looking for a Head of Admissions to own our entire admissions pipeline from initial sign-up to student onboarding.
The purpose of the Admissions team is threefold: (1) admitting students that will succeed in our program, (2) improving the conversion rate of those qualified applicants, and (3) supporting all our applicants throughout their application process. As the Head of Admissions, you will coordinate the people and operations required to fulfill the team’s purpose.
The ideal candidate is a hands-on leader with experience in program operations or program management, in the context of an admissions or enrollment pipeline.
If you enjoy managing programs, leveraging product solutions to drive scalability, digging into data to drive improvements, and working in a high-paced startup environment, then this job is perfect for you.
As Head of Admissions, you will report directly to the Program Director, who oversees all operations for the Full-Stack Software Development Program. You will directly manage one person (the Applicant Success Lead) who, in turn, manages a growing team of three. You will also work closely with Marketing, Product, and the Head of the Core Program.
Responsibilities
- Own the end-to-end admissions operations and drive improvements for the Full-Stack Software Development Program.
- Define, forecast, take action, and build/share weekly reports of our OKRs and KPIs (e.g., monthly enrollments, quality of enrollments, conversion rates)
- Work closely with Marketing to ensure the right quality and quantity of top-of-funnel applicants.
- Collaborate cross-functionally with the rest of the Program Leadership team (Core Program, Career Services, Student Payments) and develop strong data-driven feedback loops.
- Define and prioritize features and improvement projects with the Product Development team to optimize and scale the Admissions process.
- Query data to identify and address operational inefficiencies and applicant pain points.
- Develop and nurture an applicant-to-business feedback loop to continuously improve the Admissions journey.
- Manage the people responsible for admissions operations, such as the Applicant Success team.
Experience & Skills Requirements
- 4+ years of experience in program or operations management in a fast-paced environment.
- Experience managing application, enrollment, or onboarding pipelines.
- Data analysis skills to track the performance towards achieving operational KPIs.
- Experience as a team leader, including nurturing team development and driving performance management.
- Capacity to quickly master no-code/SaaS tools (e.g., Airtable, Zapier).
- Self-leadership to accomplish goals without much direction (”manager of one”).
- High empathy for working with people from different countries and cultures.
- Comfortable with change and ambiguity in a fast-paced environment—we’re a startup, so change and ambiguity are certainties, not possibilities.
- Eager to experiment and learn.
- Excellent written and verbal communication skills.
Ideally, you also...
- Have experience working remotely in a fast-paced environment.
- Are based in Africa, Europe, or the east coast of the Americas (for max. timezone overlap with the rest of the team).
- Consider yourself to be a global citizen and are passionate about making opportunities more equally distributed around the world.
Salary Description
At Microverse, salaries are transparent and based on location and experience. The salary range for this role could be between $61,848.91 - $121,924.22. We used Medellín and London for the range benchmarks.
Some example salaries for locations are below:
Medellin: $61,848.91 London: $121,924.22 Lagos: $82,079.69 Buenos Aires: $66,289.58 Madrid: $90,297.27 Cape Town: $75,844.05 New York City: $116,354.17
The equity compensation for this role is 0.2540%
Core Working Hours
At Microverse, we strive to work asynchronously as much as possible in order to make global remote collaboration effective and efficient. However, we have core hours where every team member is expected to be available for meetings. Core hours at Microverse are 10:30 am to 12:30 pm Eastern Time, USA. If you live on the west coast of the Americas or in East Africa/Europe, this will probably impact your daily schedule more than other team members.
Why you might be excited about us
- Opportunity to join a fast-growing, mission-driven company and make a positive impact on thousands of people around the world.
- Leading all-remote working culture.
- International company retreats with our global team once every ~9 months.
- Meet-the-team travel allowance.
- Learning and development stipend for books, courses, and conferences.
- Hardware & office set up stipend.
- Unlimited PTO and 12 weeks fully-paid parental leave.
- Work alongside our fully distributed team from 12+ different countries.
- This position is a full-time remote position.
- Our team believes in and embodies our core values:
- We are global citizens
- We are passionate about our mission
- We invest in people
- We are eager learners
- We are transparent
- We take ownership of our work
- We live a harmonious life
How to Apply
- Send us a short paragraph telling us why you think you are a great fit for this position and include the keyword 'sunshine' in the job listing to make sure that you read the entire job description. Applications without a keyword will not be moved forward in the process.
- This position is a full-time remote position.
Hiring Process
- If you pass the first screening, we will invite you to the second step of our hiring process where we use a tool called Hireflix to ask a few questions. We use this tool to promote asynchronous communication and to achieve a more objective initial screening - both of which are very important in our remote environment.
- Following steps: Interview with the hiring manager, short take-home assignment, general and cultural fit interview with a team member, and finally, a cultural fit interview with our CEO.
Microverse is an equal opportunity employer and acts in this capacity without regard to race, color, religion, sex, national origin, age, or disability.
Similar Jobs
