Online Review Responder
WebPunch
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
Job Title:
Online Review Responder
Description:
We are looking for someone who is a detailed writer to respond to our client's online reviews.
What does the offering look like?
We help our clients to generate positive online reviews and respond to this online chatter on sites such as Google, Yelp, and Facebook. Each review is customized to the reviewer, so nothing is canned. Each day your time would be spent responding to reviews. We need someone who writes well, as some of the review responses require a clever touch.
Most of your time would be spent responding to reviews but there are times when we would ask that you write a blog article or help with copy for a marketing project.
We need someone who is technology savvy (really important), who is positive (we have an amazing team and don’t want to disrupt this with any naysayers), someone who loves customer service (we help clients respond to negative online reviews, which can be sensitive for them), has an attitude of learning, and willingness to do whatever it takes to get the job done. It will take someone that has excellent communication skills (including writing and grammar) and someone who has a lot of compassion; owning a business is hard, and business owners need someone who can show them understanding and heart.
Currently work remotely, which means you can work from your home from wherever you like. We offer flexible time, but we need someone who is available full-time.
Perks we offer:
+We offer 30+ days where WebPunch closes the office down
+Unlimited vacation days
+Unlimited sick days
+Time off to celebrate your birthday
+Virtual team events like taking a cooking class where we make breakfast together
+Assembly credits that allow you to get the perks that would mean the most to you (debit card where team members can award you for excellent work. You can apply to gym membership, travel, daycare, Starbucks, or whatever you want)
+Business and Life Coach
+Health Insurance with HSA, Eye, and Dental
+HSA
+Roth Account
+401k with 3% WebPunch match
+Four legged Animal Adoption Program (WebPunch pays 50% of your adoption fees)
If this sounds like you, drop us an email matt@webpunch.com.Please know that we read each and every email we receive. Want to stand out? Be creative! Please don’t submit a resume only, as you automatically be rejected.
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