Senior Associate, Consumer Insights
Redesign Health
Redesign Health is a proud Equal Opportunity Employer – we recruit, train, compensate and promote our team members based on qualifications. We know how important it is not only to include, but to actively seek out a diversity of opinions and voices.
We want to hear from you regardless of your race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other applicable legally protected characteristics.
Redesign Health is a company that powers innovation in healthcare. We develop technologies, tools, and insights that lower the barriers to change in healthcare, and provide a platform that enables founders and the broader healthcare ecosystem to build high-quality health solutions at scale. We have powered the launch of 28 companies to-date including Lively, Ever/Body, Calibrate, Vault Health, Springtide, HealthQuarters, Proper, Anomaly, Jasper, MedArrive, Intrinsic, UpLift, Kins, Keen, Overalls, and stealth ventures in health equity, kidney care, women’s health, complementary medicine, and many more. We’re on a mission to redesign health for everyone.
As our Senior Associate, Consumer Insights you will be a key part of the larger Redesign Health marketing organization, developing original research to validate and hone new business ideas before we launch them. The ideal candidate is a creative, curious, collaborative individual who is excited to help us in our mission to improve healthcare
You will report to our Director of Consumer Insights at our New York City headquarters or remotely.
What you’ll do:
- Support the design and execution of innovative quantitative and qualitative research to support the objectives of Redesign Health and our portfolio companies
- Work across all stages of the research cycle from early exploratory through optimization of launched businesses
- Expresses a sense of versatility- able to be autonomous on solo projects and highly collaborative on larger team assignments
- Be an active participant in the development of strong synthesis at the end of every study
- Work collaboratively with the insights team on projects like the quarterly newsletter, research library, and overall research operations
- Collaborate closely with cross-functional partners (e.g., Product, Product Marketing, New Ventures, etc.) and build strong relationships with our portfolio companies
- Lead project management, survey/interview guide writing, survey programming, sample management/distributing invites, data analysis and interpretation (primary or secondary), creative data storytelling, and report development. Gather business requirements from cross-functional stakeholders; build and iterate on a detailed research plan and timelines.
What you’ll need:
- Background
- 3-4 years of consumer insights research or market research experience with significant innovation or new product development experience
- Experience designing quantitative surveys, running qualitative research sprints, usability studies, concept testing, and prototype testing
- Ability to lead and support end to end qualitative and/or quantitative research projects from recruiting, interviewing, and synthesis
- Exposure to or experience in some or all of the following: Qualitative (in-depth interviews, focus groups), quantitative and user-centered research methods (e.g., interviewing, ethnography, surveys, co-design, concept-testing, programming etc.)
- Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process
- Experience in managing/synthesizing syndicated and primary consumer research
- Skills
- Being Resilient: Is confident under pressure. Handles and manages crisis effectively. Maintains a positive attitude despite adversity. Bounces back from setbacks. Grows from hardships and negative experiences.
- Collaborates: Works cooperatively with others across the organization to achieve shared objectives. Represents own interests while being fair to others and their areas. Partners with others to get work done.
- Ensures Accountability: Follows through on commitments and makes sure others do the same. Acts with a clear sense of ownership. Takes personal responsibility for decisions, actions, and failures. Establishes clear responsibilities and processes for monitoring work and measuring results.
You will work out of one of the following locations:
- In-office: New York, NY
- Remote: Alabama, Arizona, Arkansas, California, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
What Redesign is all about
Redesign’s mission is to elevate healthcare companies that empower people to live their healthiest lives. To give a sense of what our team is all about, these are the values that guide our work:
- Redesign healthcare - We bring positive change to patients’ lives
- Own the outcome - We do the work to get the job done
- Be trusted partners - We strive to be the teammates and co-founders of choice
- Champion diverse perspectives - We work to unlock our joint potential
- Practice kindness - We aim to build bridges, not walls
- Learn continuously - We focus on constantly growing as individuals and as a team
Why work with us?
We care deeply about your well-being. And we’ve tailored our unique benefits around your wellness. Check out our full range of benefits here, and a few of our highlighted benefits below:
- Benefits for your physical wellness:
- Full medical, dental, and vision coverage with no monthly contribution for you and your dependents (for all of our plans!)
- Quarterly in-home house cleaning
- $50 a month wellness stipend
- Benefits for your financial wellness:
- 401K match
- Student loan repayment contribution
- Tax preparation services
- Benefits for your mental wellness:
- Unlimited PTO
- An annual 2-week company-wide winter break
- 2 months sabbatical after 4 years
- Reimbursements to Spotify & Headspace
- Benefits for the wellness of parents:
- 16 week full paid parental leave
- Maven Clinic access with $10k lifetime contributions to fertility & adoption services
- Diaper subscription service & summer camp reimbursement program
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