IT Systems & Network Support Engineer
KCP Network
We are currently expanding our Network Engineering teams and are looking to hire different level IT Systems & Network Support Engineers who would be either able to work from our Bracknell, UK Head Office or remotely - both options available.
You will be part of a fast growing talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest level of availability, performance and security. Qualified systems engineers will have a background on IT, computer systems engineering, or systems engineering and analysis.
The ideal candidate will have an all-round technical portfolio of experience in the Installation, Configuration, Repair and Support of a wide range of hardware, operating systems, and applications in a LAN/WAN environment.
This is an exciting opportunity to work on new technologies, be a valued member of the team, and develop your skills within a ever expanding tech company who currently covers UK and Europe and is soon to expand globally.
Requirements
- Experience working in CLI with different types of network devices (switches, routers, firewalls etc)
- Knowledge of application transport and network infrastructure protocols
- Good knowledge of Windows environment client/server
- Good knowledge of Linux distributions environment
- Windows PowerShell- Windows Hyper-V- LAN and WAN experience
- Experience with Microsoft Office, Microsoft Visio, Teams- Cisco CCNA or equivalent and/or MCSA certificates are a plus
Main tasks:
- remote support for various IT works (including but not limited to): add/remove/troubleshoot peripheral devices (like printers/scanners etc);
- install/reconfigure drivers for PC systems;
- add/remove network drives to PCs;
- change IP network settings for a single PC or multiple PCs or Servers;
- view/troubleshoot/reconfigure Layer 3 network(s) if required;
- install/maintain/troubleshoot Hyper-V machines;
- troubleshoot firewall logs finding faults for networks flows;
- finding and fixing network faults* Network maintenance
- technical support for people using the network* Training staff on new systems
- day to day admin and monitoring of network use* Document any new installation or any modification for an existing network
- reporting issues and task evolution* Supervising helpdesk staff
Benefits
- Salary: £35K - £50K per annum
- 30 days UK Holidays incl Bank Holidays
- Work From Home and/or From Office
- Training & Development
- Employee Assistance Programme - Counseling
- Pension Plans
- Parking if working from office
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