Health Tech Integration Engineer
Redox
Responsibilities
- Act as a technical partner and adviser for the implementation team
- Understand integration capabilities within the healthcare IT landscape to be able to design, develop, and deploy sustainable and scalable solutions
- Define, document and promote best practices for implementing and supporting our customers
- Understand, analyze and implement opportunities for process improvement
- Design and develop (code) business layer logic for our integrations
- Communicate, document, and track development requests with the appropriate product owner
- Provide ongoing support for our live customers; quarterback efforts with other Redox and customer teams to implement root cause solutions timely and effectively
Skills and Experience Required
- 3+ years of experience in a healthcare integration technical customer service role
- Passion for solving complex problems quickly and creatively
- Excited about working in a constantly changing ecosystem
- Comfortable with uncertainty and turning complex problems into actionable plans
- Intellectually curious with a genuine desire to both learn and teach
- Patient, agile, and able to grow with an expanding team and company
- Eye for scalability; provide solutions that scale across our network
- Able to learn and understand new technical concepts quickly
- Experience educating both technical and non-technical audiences on complex topics
- Able to think and problem solve on your feet
- Excellent communication and presentation skills
- Have a working understanding of APIs and web service protocols
- Strong experience with traditional and modern data formats such as: HL7v2, C-CDA (CCD, QRDA, etc.), JSON, XML, etc.
- Basic knowledge of networking and VPN concepts
- Experience with javascript, python or other scripting languages
- Working knowledge of relational databases and SQL queries
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