Staff Site Reliability Engineer
Spreedly
Spreedly is the world’s first, and leading, Payments Orchestration solution. Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Backed by Spectrum Equity, with a $75M investment, Spreedly is experiencing rapid growth.
Connecting to multiple payment services, known as payment orchestration, is the new standard. With Spreedly’s PCI-compliant cloud solution, merchants can connect to multiple payment services simultaneously, optimize their payment stack, control card data, and accept alternative payment types.
Our employees help us execute against our vision through building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.
At Spreedly, Infrastructure Engineering comprises a team of teams responsible for the foundational systems and platform primitives on which Spreedly’s services run. Specifically, our teams are charged with ensuring deliverability, reliability, scalability, and security. Building a high performance payments orchestration platform requires engineers with expertise in distributed systems architecture, infrastructure as a service, data durability, and information security best practices. Given that we are handling and storing credit card data, keeping security top of mind and building secure and sustainable processes to keep things safe (and our auditors happy!) is a way of life at Spreedly.
Your primary objective as a Staff Site Reliability Engineer (SRE) is to ensure the uptime and reliability of our services. We’ll be relying on your unique combination of application and systems knowledge to help us build “future stack” in a resilient, observable, and cost-effective manner. You will be our first dedicated SRE hire, so this is a rare opportunity to help shape the role and a new team within a fairly well-established organization.
In this role you will
- Architect and automate systems and services to meet the demand of increasing scale
- Continuously analyze and tune our applications to operate at maximum efficiency
- Collaborate with Spreedly Engineering teams to ensure we meet reliability, resiliency, and capacity requirements
- Serve as subject matter expert and evangelist on observability and monitoring
- Participate in Infrastructure's on-call rotation, and be available to respond to and help resolve critical issues
- Serve as a steward of Spreedly's incident response practices, collaborative debugging, and continuous learning via blameless post incident reviews
What we offer
- Competitive salary + Equity
- Outstanding Medical and Dental Insurance: Premiums are 100% company paid for employees and families
- Note: We offer two PPO health insurance plans: A traditional copay and a high deductible with HSA. Spreedly contributes $1,200/$2,400 per year to the HSA for those choosing the high deductible plan
- Life and long-term disability insurance
- Optional Vision insurance and various Flexible Spending Accounts (FSA)
- Open Paid Time Off policy + 12 weeks paid leave for new parents
- Matching 401k plan (5% up to $5,000 yearly)
- Monthly digital lifestyle stipend ($150), new Macbook, and $200 accessory reimbursement
- $3,000 annual Professional Development stipend and free LinkedIn Learning subscription
- Flexible, remote friendly work environment
- Quarterly visits to HQ for remote employees
You'll love this job if you
- Enjoy working to improve resiliency and performance of systems on the AWS cloud
- Have a keen familiarity with applications written in Ruby on Rails and maybe Elixir
- Can find a solution, even when faced with system limitations or fragility
- Have a deep understanding of MTBF, MTTR, SLAs, SLIs and SLOs
- Enjoy mentoring other engineers and fostering a collaborative environment
- Always check power and connections
Our stack
- AWS, CockroachDB, Consul, Datadog, Docker, Fastly, Github, Kafka, Nomad, PostgreSQL, Redis, Riak, Sentry, Sumo Logic, Ubuntu, Vault
What we offer
- Competitive salary + Equity
- Outstanding Medical and Dental Insurance: Premiums are 100% company paid for employees and families
- Note: We offer two PPO health insurance plans: A traditional copay and a high deductible with HSA. Spreedly contributes $1,200/$2,400 per year to the HSA for those choosing the high deductible plan
- Life and long-term disability insurance
- Optional Vision insurance and various Flexible Spending Accounts (FSA)
- Open Paid Time Off policy + 12 weeks paid leave for new parents
- Matching 401k plan (5% up to $5,000 yearly)
- Monthly digital lifestyle stipend ($150), new Macbook, and $200 accessory reimbursement
- $3,000 annual Professional Development stipend and free LinkedIn Learning subscription
- Flexible, remote friendly work environment
- Quarterly visits to HQ for remote employees
We're constantly striving to have the fairest and most productive hiring process possible. We want to ensure that every candidate is treated equally and our interactions are designed with that goal in mind. If you want to get a sense for what your application process will look like, we'd encourage you to read the following: Stop Hazing Your Potential Hires and Programming Puzzles Are Not the Answer.
Principals only, no recruiters. You must live in the contiguous US except for CA and NY where we are not able to support remote workers. All applicants must have an existing US work visa.
Spreedly is an equal opportunity employer. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.
Due to the sensitive nature of what Spreedly does- handling payment data- candidates must complete a successful background check. If you have concerns along those lines, please discuss with us sooner rather than later- we do not want you to waste time in the hiring process and get disqualified at the end if we can help it.
We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.
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