Customer Support Engineer - DBaaS
The Constant Company, LLC Creator of Vultr
Our new team member will need:
- Bachelor's degree in Computer Science or equivalent work experience
- 1-5 years of Customer Service Leadership experience
- 3-5 years Database Administration (PostgreSQL, MySQL, Redis)
- Experience with DBaaS highly preferred
- Experience with system administration support of operations, working knowledge of storage technologies and virtualization support
- Ability to partner across teams to achieve a common goal
- Understanding of business processes and ability to translate business requirements into application functionality
- Service oriented and sharp focus on customer pain points and needs
- Demonstrated ability using critical thinking to resolve complex problems
- Strong interpersonal and communication skills
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